Your privacy matters to us. This Privacy Policy explains what personal data todaybet collects, how we use it, and the rights you have as a player in the Philippines. Please read this page carefully before registering an account.
A clear breakdown of the personal information we gather and how it helps us serve Filipino players better.
When you create an account on todaybet, we collect your full name, date of birth, email address, and mobile number. This information is required to verify your identity and confirm that you meet the minimum age requirement of 21 years under Philippine law. We also use these details to communicate important account updates and security alerts directly to you. Providing accurate registration information is a condition of using the platform, and any false details may result in account suspension. Your registration data is stored securely and never shared with third parties for marketing purposes.
To process deposits and withdrawals in Philippine pesos, we collect payment-related data such as your GCash or Maya account reference and transaction records. We do not store full card numbers or sensitive payment credentials on our servers — all financial transactions are handled through secure, encrypted payment gateways. Payment data is retained only as long as necessary to comply with Philippine financial regulations and to resolve any transaction disputes. We may also use aggregated, anonymised transaction data to improve our payment processing systems. For full details on how withdrawals are handled, please visit our Withdrawal page.
We automatically collect technical data when you access the todaybet platform, including your device type, operating system, browser version, IP address, and session activity. This data helps us optimise the mobile experience for Filipino players and detect any unusual or potentially fraudulent activity on your account. Usage data such as pages visited, games played, and time spent on the platform is used to improve our services and personalise your experience. We do not use this data to build profiles for sale to advertisers or third-party data brokers. All device and usage data is processed in accordance with the Data Privacy Act of the Philippines (RA 10173).
When you contact our support team, we collect and retain the content of your messages, your account details, and any attachments you provide to help resolve your query. These records allow us to track the history of your support interactions and ensure consistent, high-quality service. Support communications are accessible only to authorised staff members who need them to assist you. We may use anonymised support data to identify common issues and improve our help resources, including the FAQ page. Communications are retained for a reasonable period in line with our data retention policy and applicable Philippine regulations.
We may collect general location data derived from your IP address to confirm that you are accessing the platform from within the Philippines, as required by our operating licence. We do not collect precise GPS coordinates or track your physical movements. Location signals are used solely for compliance and fraud prevention purposes, and are not shared with third parties for commercial use. If you use a VPN or proxy service that masks your true location, this may affect your ability to access certain features of the platform. Accurate location data helps us ensure that our services remain compliant with Philippine gaming regulations.
As part of our Know Your Customer (KYC) process, we may request copies of government-issued identification documents such as a Philippine passport, driver's licence, or national ID. These documents are used exclusively to verify your identity, confirm your age, and comply with anti-money laundering obligations under Philippine law. Verification documents are stored using industry-standard encryption and are accessible only to authorised compliance personnel. We will never use your identification documents for any purpose other than account verification and regulatory compliance. Once verification is complete, documents are retained only for the period required by applicable law.
Under the Philippine Data Privacy Act (RA 10173), you have clear rights over your personal information.
As a registered player on todaybet, you have the following rights with respect to your personal data, in accordance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and its implementing rules and regulations. These rights apply to all personal information we hold about you, regardless of how it was collected or how long ago you registered your account.
To exercise any of these rights, please contact our support team. We will respond to all verified requests within the timeframes required by Philippine data privacy regulations. We are committed to handling all data subject requests with transparency, fairness, and respect for your privacy.
We never sell your personal data to third-party advertisers, data brokers, or any other commercial entities. Your information stays within the todaybet platform ecosystem.
All personal data is stored using industry-standard encryption protocols. Access is restricted to authorised personnel only, and all access events are logged and audited regularly.
We retain your data only for as long as necessary to provide our services and comply with Philippine legal obligations. Data that is no longer needed is securely deleted or anonymised.
Common questions Filipino players ask about how their data is handled on the platform.
We take your privacy seriously. Join todaybet and enjoy mobile sports betting and casino-style entertainment in the Philippines — with full confidence that your personal data is protected every step of the way.